Social Welfare Department: Provincial Face of Interaction and Regulation of NGOs


Project objectives:

To review, assess and improve the role, function and capacity of Social Welfare Department (SWD), Punjab in the context of 18th Amendment and in light of the new INGO Policy by:

Conducting an Institutional Assessment of the department; and Undertaking a comprehensive capacity building exercise of the departments’ officials as well as representatives of NGOs that are linked with the department and have worked directly with INGOs.

Key Milestones:

– Institutional Assessment of Social Welfare Department (SWD), Government of the Punjab

– Develop Training Manuals for training of the SWD officials and NGOs’ representatives

– Conduct Training of SWD officials and NGOs’ representatives

Anti-Fraud Hotline

USAID/Pakistan has, in cooperation with the USAID Office of Inspector General, established the Anti-Fraud Hotline to provide an avenue for the reporting of fraud, waste, and abuse which may be associated with USAID funded projects in Pakistan.

Complaints are handled with complete confidentiality and individuals are encouraged to report when corruption, fraud, waste or abuse may exist in the USAID/Pakistan projects. Reports can be filed anonymously via the easy-to-use Hotline (toll free number 0800 84700); e-mail at; fax at 021-35390410; postal address at 5-C, 2nd Floor Khayban-e-lttehad, Phase VII, DHA, Karachi, Pakistan; and on the website


The project, Social Welfare Department: Provincial Face of Interaction and Regulation of NGOs, is made possible by the support of the American People through The United States Agency for International Development (USAID). The contents are the sole responsibility of Centre for Public Policy and Governance (CPPG) FC College Lahore and do not necessarily reflect the view of USAID or the United States Government.